Testimonials

"Recently we were successful in acquiring a new 500 TEU account because we had Pangaea. Our new client (Home Entertainment Importer) was using one of the top 10 multinational forwarders for all their seafreight imports before being introduce to Mapcargo International and Pangaea. Combined with our service capabilities and the information Pangaea provides, the decision was simple for the client. We can now fulfill all our clients' needs in terms of line item tracking, customizable reports, and real time email notifications, integration and of course the multilingual feature within Pangaea.

I am happy to say that Pangaea is a vital part of business processes with MapCargo International Ltd UK.

Thanks Pangaea for providing a tool that allows us to compete and more importantly WIN business against the multinationals."

Matt Ward
UK Ocean Manager
Mapcargo International Ltd

"Pangea to me has been the most incredible tool that I have ever come across my whole international forwarding career spanning over 32 years. Indeed Dart Global Logistics worldwide spanning over 5 continents is extremely privileged to be associated with Pangea as it gives us the necessary interface and visibility around the Globe wherever we are operating 24/7.

The customer satisfaction that has been created by us using Pangea as a global track and trace tool gives us the distinct advantage in all candor in head to head competition with all the Global forwarders.

Finally, I am indeed privileged to work with Maryann and the rest of her team as they understand what specifically is needed to be done in the forwarding fraternity just as much they being a part and parcel of our own industry. I wish Pangea every success in the years ahead."

Charles Wijesundera
Senior Vice President
Dart Express Group Worldwide

"Air City is quite different from a lot of local small and medium sized forwarders in China or Hong Kong, we recognizes the importance of embracing the e-business solutions as we understand the benefits it can provide our clients and our global partner network . Before being introduced to Pangaea we felt that the technology to compete against the multinational forwarders was out of our reach. High set up costs on hardware, software, and training; for our 15 offices and externally with shippers', consignees' and overseas partners was out of reach'.

Thanks to Pangaea we now have an affordable, easy to use and user friendly on-line communication, trace and tracking system. Through our internal training to all our 15 offices in China, Hong Kong and New York, we all agree that it helps us to work more efficiently to be working on the new market standard. We are able to provide better communication and management for our customers and agents, improve our customer relationship and corporate image.

We have also increased our businesses as new forwarding agents have invited us to be their partners in China as we are on the Pangaea platform. This means efficiencies for our partners and for us at Air City as we are all working on the same platform, saving both of double entry of data and countless emails."

Virginia Leung 
General Manager - Air City - China

"Pangaea has allowed our service levels to increase, hence controlling and maintaining existing accounts has become a simpler task with participating customers."

Scott Leal
Sales Executive - Aust Asia Worldwide

"The Pangaea software system has revolutionized our order tracking and communications offering. This software solution is a prime example of the valuable services Pangaea Logistics can provide to companies striving for service excellence."

Aaron Poole
Director - BR International Logistics

"Pangaea was an easy choice to supplement our global communication and tracking infrastructure. In particular, we were looking for a platform that is easy to deploy worldwide and one that offers a central database from which multiple points can access the information. It is affordable and easy to use and we think our clients are going to like it."

Biju Kewalram
CIO, NACA Logistics (USA) Inc
representing OTS Logistics Group

"I would just like to express just a few of the benefits that Pangaea has brought to my company, Victory International Logistics.

We adopted the system in 2002 after requiring a user friendly online track and trace system that would add value to our services.

After a stringent evaluation process, Pangaea met all the requirements set by my senior management team.

Initially we were hesitant to implement the new technology as we were concerned about our clients using the new system and our agents having to input relevant data. To our delight, both adapted quickly, and in most cases, our overseas agents have found using the system has proved beneficial for their own export departments.

On a business level, I now believe that a system such as Pangaea is a crucial component to compete with the major forwarders.

We have seen a direct increase in major accounts due to Pangaea being a part of our business structure."

Frank Dugdale
Director
Victory International

"It's rare, but once in awhile you find a product, an application, that is not only superior to other offerings, but also offers the possibility of significant change; industry change, as well as changing how we do business and gain business. Pangaea, I am happy to say, offers such an opportunity."
Bill Siemens
Globalink

"Pangaea provides us with a cost effective software solution that is far more than just a shipment tracking program, it allows us to manage our clients' orders globally with little effort. Best of all, Pangaea helps us to win new business!"

Dan Heinz
STAT Logistics International

"RIF Worldwide are an award winning company focused on providing customer service and driven by delivering excellence. In the presence of the global market place our industry is booming, but with advances in IT and communication it is also changing.

Until Pangaea our sales force frequently came across blue chip companies that were locked into the large multi national freight forwarders by PO management systems. Without one we could not compete or even offer like for like, but the design cost is huge and comes with no guarantee of effectiveness.

Pangaea has been designed by freight forwarders for freight forwarders with an emphasis on the customer. It has given us the scope to tender for business that would otherwise be out of our reach, but its not just a sales tool its a valuable and practical communication system.

Once you've seen the possibilities with Pangaea its clear to see that this is the future for freight forwarders and shippers alike."

Paul Holliday
Operations Manger LHR
RIF Worldwide Ltd

"WWPC was looking for an IT infrastructure that will not only bring us in line with multinationals, but will also give our clients the very best and the very latest in solutions. On top of this Pangaea gives us the capabilities to connect and communicate more efficiently with all our stations from around the globe, which is paramount in our line of forwarding." 

Kevin Stephen
Managing Director
Worldwide Project Consortium

 

 

 



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Pangaea Logistics Software is the developer of 'Pangaea', the innovative tracking and communication software system that has been designed specifically for the international freight forwarding community. Pangaea saves time and money and links all relevant parties to the one system. More than just a track and trace system, Pangaea delivers a new level of transparency, affordability and efficiency. At its most basic level, Pangaea allows an importer to place an order directly with their supplier via the web. Once an order has been entered all parties associated with the order are immediately notified and are kept informed as to its progress. It also enables freight forwarders to add, edit and view all shipments from all forwarders within their agent network. Most importantly, Pangaea is a communication platform that connects importers, exporters, freight forwarders and customs brokers no matter where they are located or which language they operate in. Pangaea allows you and your clients to book, track and trace shipments online, Connects your global network: Importers, Exporters, Forwarders (local/international) & Customs Brokers, Integrated with over 90% of the world's airlines and over 160 shipping lines for automated ETD and ETA schedules, Real-time notifications to your clients each time an order is updated, Set your own milestones - receive real-time alerts advising when orders are not on track, Multi-lingual - see Pangaea in your choice of 16 different languages, Free online training for your staff, clients and agents. For more information regarding any aspect of Pangaea, please visit http://www.pangaeaworld.com, email sales@pangaeaworld.com or call Head Office on +61 3 9310 4166.