Pangaea News

July 2008

PANGAEA USER CONFERENCE MACAU : 15th September 2008

Booking deadline for early bird prices : Friday 11th July

If you haven't booked by now to take advantage of the early bird prices, you have until Friday, 11th of July to make your booking.

Held at the Venetian Macau the day before The Freight Summit, the Pangaea User Conference is shaping up to be a premier event allowing you to –

• Learn how to unlock the power offered by Pangaea
• Sell Pangaea more effectively to your clients to retain their business
• Network and exchange ideas with other Freight Forwarders using Pangaea
• Attend The Freight Summit starting the day after and network with 800 other Freight Forwarders from around the globe.

Simply download the registration form - Macau Conference Registration Form and fax it back to us.

The Registration Form and details of the Pangaea User Conference is available by clicking on the following link Macau Confererence

For more information about Pangaea, visit our website at www.pangaeaworld.com.

 

June 2008

REBECCA IS BACK ON BOARD

For regular readers of The Globe, you will have read that our Product Manager, Rebecca Spiteri has been on maternity leave.

Currently Rebecca is making the transition from full-time mother to working 2 days a week. However this hasn't limited Rebecca at all. Arriving back at work just before the final touches have been put on version 2.9.6, Rebecca immediately got to work and we are pleased to report that as a result, 2.9.6 is better than we thought it would be.

Welcome back Rebecca.

 

 

March 2008

CYBERFREIGHT INTEGRATION WITH PANGAEA IS NOW COMPLETE  – WORKSHOPS TO BE ANNOUNCED SOON

Pangaea now fully integrates with CyberFreight so when an order is updated in Pangaea, it is automatically updated in CyberFreight.
This means that when an Importer inputs a new order into Pangaea, CyberFreight will be updated at the same time, alleviating the need double handle order entry.

Pangaea will be running CyberFreight integration workshops in Sydney and Melbourne. The dates for these will be announced in time.

For more information on CyberFreight Integration, please contact either :

Maryann Farrugia at Pangaea on maryann.farrugia@pangaeaworld.com

or

Doug Meuross at CyberFreight on doug.m@htfs.com.au

 

April 2007 -

Pangaea partners with Ship Shape in South Africa

Ship Shape is an independent and privately owned company and has been serving the clearing and forwarding industry for the past 20  years with their forwarding and customs clearing software. The company was formed in 1987 by our founder member, the late Alain Du Barry. Since that time Ship Shape has grown from a one man business into a dynamic company with a passion to develop software to meet their client's expectations.

They are a service orientated business and they take pride in offering their clients the best service possible and are committed to meeting their requirements at all times.

Chrissie Du Barry, Managing Director says: "We are looking forward to working hand in hand with Pangaea and by integrating with Pangaea we are offering our clients additional value by making their systems work smarter for them.   Pangaea opens up a whole new world for our clients and keeps them one step ahead of the pack, which of course is what we all strive for."

For more information about Ship Shape, visit their website at www.shipshape.co.za

April 2007 -

Global Freight Network Ltd chooses Pangaea for global implementation

Global Freight Network is a partnership of independent freight forwarders and logistics companies from all over the world operating across a range of forwarding services.

As of March 1st this year, GFN 60+ offices have chosen Pangaea as their communication, tracking and freight management system.

Global Freight Network, CEO Mark Metzger says, "Pangaea is exactly that kind of track, trace and communication platform we have been searching for, for a long time.  Pangaea will be set up by all Global Freight Network members so all members are able to communicate on a common platform which is already common practise with the global players in our highly competitive market. To have access to information in real-time means you are one step ahead of your competitor!  We are sure to get a quick re-investment of our costs".

For more information on GFN, go to http://www.globalfreightnetwork.net  or contact Mark Metzger directly at info@globalfreightnetwork.net

April 2007 -

Pangaea United is now live!!!

We are happy to announce that Pangaea United was released on Sunday the 18th of March 2007.

What is Pangaea United?
Pangaea now allows data to be exchanged automatically and in real time between forwarders globally working on different operations systems. This means your agents could update their local operations system which would automatically update Pangaea and send the information into your operations system automatically.

Here are some other things Pangaea United will enable you to develop internally:

• Powerful productivity tools for updating multiple orders at once
• Reporting modules
  - Landed Costing
  - Cargo Status Reports
  - Performance Reporting
• Complex automated alerting systems
  - "Send my clients this information every Friday"
• Real-time Dashboards
  - Exception Management
• "Quick Search" functions on your website.  With just a reference number, HBL, or HAWB your clients can have instant access to track their shipments.
  

Which software companies are connecting to Pangaea United?
Currently we are connecting to Cyberfreight (based in Australia) and BoxTop (based in the UK).  In the coming weeks we will announce several other partners that are committed to connecting to Pangaea.

What do you need to do get have access to Pangaea United?
If you are currently using one of our partners systems, contact us and we can let you know when the connection will be available in the coming weeks.

If you don't use software currently connected to Pangaea, contact your software company and tell them you want them to connect to Pangaea.  You can give them this link to our Pangaea Developer Centre - http://www.pangaeaworld.com/developer_centre.aspx or have them contact us directly at api@pangaeaworld.com and we can contact them and answer all their questions.

If you have software that is your own software and would like to connect to Pangaea, that's even easier.  Contact us to get access to our Pangaea United Developer Licence and within a few weeks you will be up and running.

January 2006 -

Pangaea to partner with BoxTop

Pangaea and BoxTop (the UK's fastest growing freight software company) are working together to release one of the first connections using the Pangaea API.  Forwarders currently using both Pangaea and BoxTop will have the benefit of reducing double keying.

Christopher Hewlett, BoxTop's Managing Director says: "I'm absolutely delighted to be working so closely with Pangaea, this is another clear example of our plans to provide ever increasing functionality for our customers.  With this cooperation BoxTop and Pangaea will be able to enhance the existing overall supply chain processes, saving time and eliminating any potential data entry errors."

For more information about BoxTop, visit their website at www.boxtop.co.uk

December 2006 -

Pangaea to partner with CyberFreight

Pangaea and CyberFreight (a leading Australian operations software company) are working together to release one of the first connections using the Pangaea API.  Forwarders currently using both Pangaea and Cyberfreight will have the benefit of reducing double keying.

An example of how this is when an agent updates your order in Pangaea, the information will flow directly into the CyberFreight system, saving your staff re-keying the information.

The integration of the two systems will be released in March 2007.

We will be announcing a partnership with a European software company in the coming weeks and we have been speaking with several other operations software companies from around the globe that are also interested in connecting to Pangaea.

November 2006 -

11,000 + companies registered on Pangaea

Pangaea Software continues to dominate in on-demand software for the freight and logistics industry. With more than 11,000 registered companies in 137 countries in less than 2 years, Pangaea is excited about the year ahead.

"We are so excited to have so many registered companies are using Pangaea in such a short amount of time.   April 2007 will be 2 years since release Pangaea to the global market.  To achieve this kind of result in less than 2 years is quite overwhelming.  We are excited about the year ahead and our goal of 20,000 companies by the end of 2007 is now more than achievable" says Maryann Farrugia – Managing Director of Pangaea

The top 20 countries currently using Pangaea are listed below with the number of companies in that country registered on Pangaea.

China	2392
Australia	1820
Hong Kong	973
United States	958
India	465
United Kingdom	458
Taiwan	340
Italy	297
Germany	263
South Africa	240
Indonesia	149
New Zealand	144
Thailand	141
Malaysia	133
Spain	118
France	117
Barbados	106
Singapore	100
Japan	90
Philippines	83

November 2006 -

API to be released March 2007 to allow integration for Forwarders and Agents

Pangaea Software Pty Ltd is due to release its first API (Application Programming Interface) in March 2007.  The API will allow forwarders and software companies to develop software that connects directly to Pangaea and retrieves and even updates status information regarding a shipment. No more double handling!

So how will the API help your business?
Imagine if your agent could update their internal system with the latest information about an order and that information could automatically do the following:

• Update the status of that shipment in Pangaea
• Email your client the latest status
• Update their cargo status report
• Update your operations system with the latest information for that shipment

....and your staff haven't touched a key on their keyboard.

Pangaea's API allows Pangaea to be the middleware that connects forwarders systems cheaply and quickly.
The API also allows external software companies write software modules that can connect to Pangaea and on sell them to new and existing Pangaea clients.

"This is probably the most exciting release since Pangaea's inception.  The ability for forwarders and their offices or agents to connect and really eradicate double entry of data is what forwarders from around the world having been asking for.  It also allows external software companies to connect to Pangaea.  Our clients no longer have to wait for us to build a new feature in Pangaea, they have the ability to do this themselves"  says Maryann Farrugia – Managing Director of Pangaea

We are currently looking for software companies who are interested in partnering with us to connect Pangaea to their operations system.  If you think your operations company might be interested, please have them contact us.

If you or your software company would like more information on our API, please email apisupport@pangaeaworld.com

October 2006 -

ABX rolls out Pangaea

ABX Logistics is among the world's top ten providers of logistics services.
ABX's global network spans 500 offices in 35 countries also incorporating a wide network of agents and partners throughout the rest of the world.

ABX's Brisbane will be the first to roll out Pangaea in Australia.  It's expected that the rest of the Australian offices will follow before the end of the year.

Darrens Fursman, Brisbane Branch Director says "Pangaea is exactly the solution we have been looking for to streamline our communications between our own ABX offices and our agent network.  It's also the type of solution our larger clients have been asking of us for tracking"

September 2006 -

Pangaea 2.8 goes live

Pangaea Version 2.8 was released on the 10th of September and it introduces the concept of User Order Management;

• The purpose of User Order Management is to provide each Pangaea User with the ability to filter the Orders they are permitted to see
• You can choose to manage all Orders, or filter those Orders by Client or Location
• These settings will determine the Orders that will appear on the User's View Orders page and any alerts you receive
• Freight Forwarder Users will have two types of settings; one where they are the Freight Forwarder on the Order and one where they are the Agent
• Client Users that handle both Imports and Exports will also have two types of settings; one where they are the Importer on the Order and one where they are the Exporter
• All new Users will manage all orders for their office by default.

September 2006 -

Onsite Training for your staff

Pangaea Support now offers a one day intensive onsite training sessions for your staff. The days training course covers the following 4 topics:

Implementing Pangaea in your office

Pangaea Overview

• The Pangaea Concept
• Understanding Office Types
• Business Relationships
• Technical Requirements
• What is a Web Browser?
• Configuring Web Browser Setting
• Firewall & Antivirus
• Internet Connection Requirements
• Memory Requirements
• Security Settings

Guide

• Setting up your office users
• Adding Office Users
• Introducing your staff to Pangaea
• Configurable Business Logic - Order Pipeline
• Setting up Agents
• Setting up Clients
• Creating business relationships
• Setting up Customs Brokers - Internal & External
• Office User Awareness
• Advanced Tutorials
• Adding Agent Users
• Adding Client Users
• Adding Customs Broker User
• How to use the Pangaea Help

Order Flow Process

• Introducing the Order Flow
• Messages & who receives them
• Creating Order & uploading them via excel spreadsheets
• Assign An Agent
• Order Ready
• Origin Agent Control
• Project Flight / Voyage
• Arrived Flight / Voyage
• Customs Cleared
• Delivered
• Line Items
• Container Management
• Demurrage
• MAWB Integration
• Order Pipeline
• Searching & allocating ports

Introducing Pangaea to your Agents

• The benefits of Pangaea for your Agents
• Order Flow for Agents
• Training your Agents to use Pangaea Help
• Order process responsibilities between Freight Forwarders and their Agents
• Agent Office Permissions
• Messages & who receives them

Adding Flights and Voyages

• Manually creating a flight
  
• Creating a flight directly from the airlines
• Re - using an old flight's itinerary
• Changing a flights details
• Creating flights for deferred shipments
• Adding additional Airports to a flight's itinerary
• Editing, ordering and removing Airports from a flight's itinerary
• How MAWB Integration works
• How the MAWB Status window works
• Manually creating a voyage
• Creating a voyage directly from the shipping lines
• Re - using an old vessel's sailing schedule
• Changing a voyage's details
• Creating voyages for transhipments
• Adding sea ports to a voyage / Adding additional sea ports to a sailing schedule
• Editing and removing sea ports from a voyage
• Rules about sharing flights and voyages with agent offices

The cost for the one day session is U$1500, plus travel expenses. To book in your session, contact training@pangaeaworld.com.

August 2006 -

Pangaea partners with Freightnet

Two of the largest freight forwarding communities Pangaea and Freightnet join forces.

Freightnet is the ultimate freight resource for forwarders, shipping lines, sea port authorities, airlines, airport authorities, household removals, warehousing, packers and fulfillment, cargo and marine insurance, recruitment and freight associations.

Freightnet now has over 18,000 members, with over 700,000 unique visitors per year making Freightnet one of the most powerful networks in the freight industry.

Freightnet has selected Pangaea as their software partner to offer their members a way to connect and communicate on one common platform.

Pangaea's CEO Maryann Farrugia says
"We are excited to be working with our new partners in Freightnet. Freightnet and Pangaea ultimately have the same goal in connecting forwarders together. By our companies providing this level of connectivity for freight companies globally, there is no reason why small to medium forwarders cannot also join forces to take on the likes of the DHL Danzas', Expeditors, Schnekers, Panalpinas and Kuehne and Nagels of the world and the quicker forwarders see this opportunity, the faster they will grow and remain profitable".

Freightnet's Phil Morrison adds,
"Since 1995 Freightnet has evolved into a tried and trusted brand. It has always been our intention to bring quality products and services to our members and the users of our website. Pangaea's communication system brings all parties into the supply chain making it a revolutionary tool using the latest technology and security giving users a competitive edge. Freightnet only partners with quality companies with global resources and Pangaea Software certainly fits that bill".

August 2006 -

Sam Yiding Su joins Pangaea

Sam joins our ever growing team in Customer Support. Coming from China to study Logistics Management (Supply Chain Management) in Australia, Sam now calls Australia home.

Sam is a recent graduate of Logistics Management and has a Bachelor of Business (International Trade).

Life before Pangaea saw Sam working for an importer. His main responsibility was overseeing purchasing, supply planning and logistics for his employer. Sam also has a background in IT training in Shanghai, China.

Sam is a customer focused, energetic professional who takes pride in his work. Sam's primary role will be to help our clients and their agents in China have a better understanding of Pangaea. Sam is fluent in both English and Mandarin.

August 2006 -

Worldwide Project Consortium choose Pangaea as their global platform

Worldwide Project Consortium (WWPC) is the world's largest dedicated project forwarding company, with 98 offices in 84 countries. WWPC offices' provide professional project logistics planning and freight forwarding services for all kinds of large and difficult cargo, by land, sea and air, anywhere in the world.

Pangaea was chosen by WWPC because it's features fulfill the requirements in managing their project cargo and the information flow it provides to their customers. Pangaea was also chosen as it is easy to deploy globally and it's more than affordable in comparison to building a system in house.

Worldwide Project Consortium's Managing Director, Mr. Kevin Stephens says, "WWPC was looking for an IT infrastructure that will not only bring us in line with multinationals, but will also give our clients the very best and the very latest in solutions. On top of this Pangaea gives us the capabilities to connect and communicate more efficiently with all our stations from around the globe, which is paramount in our line of forwarding."

For more information on the Worldwide Project Consortium, visit their website at http://www.wwpc.info

20 July 2006 -

New Release - Pangaea Version 2.8 due September 2006

Pangaea V2.8 development is centered on making Pangaea easier for you, your clients and agents.

The primary aim of Pangaea Version 2.8 is to introduce the concept of User Order Management to Pangaea. The User Order Management functionality will build on the foundation provided by the Client Forwarder Contacts Management first introduced in Version 1.4 of Pangaea.

The purpose of User Order Management is to provide each Pangaea User with the ability to filter the Orders they are permitted to see down to a more manageable load by specifying Importer, Exporter and trade lane criteria. These settings will determine the Orders that will appear on the User's View Orders page and the Orders that the User will receive alerts for.

All Users can choose to manage all Orders, or filter those Orders by Client or Location. Paying Freight Forwarder users will have two lots of settings; one where they are the Freight Forwarder on the Order and one where they are the Agent. Client Users that handle both Imports and Exports will also have two lots of settings; one where they are the Importer on the Order and one where they are the Exporter.

Current Pangaea Users will have their current Client Forwarder Contacts settings migrated to the new User Order Management functionality where they will manage their Orders by Client. All new Users will manage all their Orders by default until their User Order Management Settings have been set.

There will a whole training session on this new feature at the Pangaea User Conference to explain how to use the new functionality.

18 July 2006 -

Dart Express Deploy Pangaea Globally

After choosing Pangaea as its communication and tracking infrastructure for the West Asia Region in September 2005, Dart Express Group have rolled Pangaea out to all of Dart's 38 offices globally.

Dart Express Group was established in 1970 as a professional global freight forwarder. Headquartered in Hong Kong with 38 branch offices in 24 countries strategically sited in major gateway cities of the Far East S.E. Asia, Indian subcontinent, North America, Africa and Australia.

Following is what Charles Wijesundera had to say;

"Pangea to me has been the most incredible tool that I have ever come across my whole international forwarding career spanning over 32 years. Indeed Dart Global Logistics worldwide spanning over 5 continents is extremely privileged to be associated with Pangaea as it gives us the necessary interface and visibility around the globe wherever we are operating 24/7.

The customer satisfaction that has been created by us using Pangaea as a global track and trace tool gives us the distinct advantage in all candor in head to head competition with all the global forwarders."

Charles Wijesundera
Senior Vice President
Dart Express Group Worldwide

8 July 2006 -

Multimedia CD's for your customer presentations

We now have a multimedia presentation available to help you present all the benefits of Pangaea to your importers and exporters.

This CD will help your sales people win more business...

Each of our customers are able to request up to 10 CD's FREE or charge. Just contact customer support at customersupport@pangaeaworld.com to request your 10 CD's to be sent out by express post.

For those of you that would like the CD branded with your logo - (see example left), you can order these at US$5 each with a minimum order of 100. Please email sales@pangaeaworld.com and advise the quantity you require and attach your logo to the email to place your order.

For orders less than 100, these are still available at U$5 each without your company logo.

To view the presentation online, click here. Make sure to select Importer/Exporter from the 'role' dropdown menu.

6 July 2006 -

Pangaea Software appoints Barry Adams as
General Manager

Prior to joining Pangaea's Management Team, Barry's career spanned 30 years working in the mining and oil and gas industries in Australia and the United Kingdom. His experience with major international companies assisted in developing his expertise in strategic planning and risk management.

His strong leadership skills lead to a variety of operations and senior management roles and prior to leaving the industry to pursue other interests he was responsible for the strategic direction of Woodside's South-Eastern Australia business unit and a member of the executive management team.

During the past 5 years he has focused his energy on working with small to medium size companies helping them realise their potential by providing strong leadership and strategic planning to build solid foundations for success.

Barry is a member of the Australian Institute of Company Directors.